Updated August 29, 2026
Privacy Policy
How Madny Digital Services Group Ltd. collects, uses, protects, and discloses personal information across our services, website, and projects.
What We Collect
Information We May Collect
Depending on how customers interact with Madny Digital Services Group Ltd., information collected may include name and contact information, phone number and email address, and business or company information.
Billing and transaction information, service requests and communications, device and repair information, and website, software, or project requirements may also be collected.
Technical information necessary to provide services, plus website usage and analytics information, may be collected as well.
Where necessary to provide an authorized service, customers may also provide device passwords, account credentials, system access, files, databases, or other technical information.
Device & Data Access
Some computer, repair, software, backup, data recovery, or technical services may require access to a customer's device, operating system, files, accounts, databases, or other information.
Employees, technicians, and authorized personnel of Madny Digital Services Group Ltd. will limit such access to what is reasonably necessary to perform the requested service and for legitimate security, administrative, or legal purposes.
Customers are encouraged to remove unnecessary sensitive information and sign out of accounts that are not required for service where reasonably possible.
Passwords & Credentials
Where passwords, administrator access, or account credentials are required to perform a service, they will be used only for authorized purposes.
Customers are encouraged to use temporary passwords where practical and change passwords provided to Madny Digital Services Group Ltd. after completion of the service.
How We Use It
How We Use Information
Madny Digital Services Group Ltd. may use personal information to provide requested products and services, communicate with customers, and prepare quotations and invoices.
Information may be used to diagnose and repair devices, provide computer systems and technical support, develop software, websites, and digital solutions, and provide data backup or recovery services.
Information may also be used to process transactions, maintain and improve services, protect systems and prevent misuse, and meet applicable legal, accounting, regulatory, and business requirements.
Personal information will not be used for unrelated purposes except with consent or where otherwise permitted or required by law.
Third-Party Websites & Services
The website or services of Madny Digital Services Group Ltd. may contain links to or integrate with third-party websites, software, payment systems, hosting platforms, social media services, cloud services, or other providers.
Madny Digital Services Group Ltd. is not responsible for the independent privacy practices of third-party organizations. Customers should review the applicable third party's privacy policy before providing personal information.
Your Control & Rights
Data Security
Madny Digital Services Group Ltd. uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information being handled.
However, no electronic system, network, website, email service, cloud platform, storage system, or method of electronic transmission can be guaranteed to be completely secure.
Data Retention
Personal information will generally be retained only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable business, accounting, warranty, security, legal, or regulatory requirements.
Information that is no longer reasonably required will be securely deleted, destroyed, or anonymized where appropriate and subject to applicable law.
Access & Privacy Requests
Subject to applicable law, individuals may contact Madny Digital Services Group Ltd. to ask about their personal information or request access, correction, or other applicable privacy rights.
Madny Digital Services Group Ltd. may need to verify the identity of the person making a request before providing access to or modifying personal information.
Legal & Updates
Changes to This Privacy Policy
Madny Digital Services Group Ltd. may update this Privacy Policy from time to time to reflect changes in services, technology, business practices, or applicable legal requirements.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact Madny Digital Services Group Ltd. at 55 Westwinds Crescent NE, Unit 216, Calgary, Alberta T3J 5H2, Canada, or by phone at (403) 708-8214.
Registered Address
Madny Digital Services Group Ltd.
55 Westwinds Crescent NE, Unit 216
Calgary, Alberta T3J 5H2, Canada
Phone: (403) 708-8214